Returns, Refunds and Exchanges

To qualify for a return, your Har-V purchase must arrive to Har-V within 30 days of the date you received it.

Please allow 10 days of transit time back to our warehouse facility.

In order to process your return, your purchase must be in the original packaging and condition.

Products returned without the original packaging, or damaged, will not be processed.

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How To Return

Please send an email to contact@har-v-store.com to begin your return process.

Our Customer Service team will respond to your email as soon as possible.

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Refunds and Processing Time

Your refund will be processed in the original form of payment within 10 business days. 

You will be notified via email, to the address you provided at the time of purchase, when this transaction has taken place.

Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Har-V.

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Exchange Policy

We want to make sure you are happy with your Har-V purchase!

To qualify for an exchange, your purchased item must arrive to Har-V within 30 days of the date you received it.

Please allow 10 days of transit time back to our warehouse facility.

In order to process your exchange, your purchased item must be in the original packaging and condition. 

Products returned without the original packaging, or damaged, will not be exchanged.   

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How To Exchange

Please send an email to contact@har-v-store.com to begin your exchange process.

Our Customer Service team will respond to your email as soon as possible.